​Privacy policy and cookies

v.1.0, Date: 27.Sept.2021

This website (“Azimuth”) was created by volunteer members of the Europe Region WAGGGS and the European Scout Region of WOSM to promote international exchange between Guides and Scouts across Europe.

Service Description and Purposes of Data Collection

Azimuth is a web platform service provided by the Europe Region WAGGGS, Registered Charity No. 1159255 (England & Wales) and the European Scout Region of WOSM, an Association registered in Geneva, Switzerland (WAGGGS and WOSM entities are henceforth jointly referred to as “Europe Region”). It is provided to visitors and users alike to look up information regarding the member organisations of the World Organization of the Scout Movement (WOSM) and the World Association of Girl Guides and Girl Scouts (WAGGGS). Only registered users are able to interact on Azimuth.

Hetzner Online GmbH is a software-as-a-service company contracted by the Europe Region to provide open-source web content management and hosts the Site on its own servers. Only Hetzner and the Europe Region process personal data.

Hetzner provides cloud computing services to organizations internationally. The company offers cloud infrastructure services, such as compute, storage and content delivery, database, and networking services; platform services that include analytics, enterprise applications, mobile services, Internet of things, developer tools, management tools, security and identity services, and application services. It provides the Europe Region with cloud solutions for Websites, with backup and recovery, development and test platforms. Hetzner has locations in Germany and Finland.

All information provided by you will be used by the Europe Region staff and authorised individuals to provide you with content and resources and for you to access and use the full array of services free of charge provided by the Europe Region, in full conformity with our Privacy Policy.

The information collected (including personal data) is stored on servers maintained by Hetzner located in Falkenstein/Vogtland (Germany), Nürnberg (Germany) and Helsinki (Finland).

The personal information that we use

We only collect personal information that is genuinely needed for the purpose of this website.

This includes:

  • Contact details: name and email address

  • Identification data: date of birth, gender, organisation membership, and possibly further information to help identification such as membership ID

  • Further data can be provided by users on a voluntary basis and may include photographs, personal data and data necessary for planned international encounters, such as date and location thereof

Our legal basis for processing personal information

The collected data is used solely for the purpose of this page: to facilitate international exchange between Scouts and Guides of the European Region in a safe environment.

  • Contact details might be used to get in contact with the User. Names will be displayed in User profiles

  • Identification data is used for unique identification and a check of membership validity together with the Contact details.

  • Further data is displayed in User profiles and Posts

We may collect and use your personal information with your consent. For example, to send you marketing emails, to take and use your photograph, to collect relevant medical information. You can withdraw consent for this at any time.

Registration and activation of User accounts

Together with Identifying data, the Contact details will be used to identify users and validate membership in one the the European regions (WAGGGS or WOSM) member organisations.

Users will receive Emails from us to allow for the registration to Azimuth and activation of their account

Our legal basis for using your personal information in this way is for the performance of a contract.

Case studies


We only use your personal information in case studies when you have consented for us to do so. We will make it clear to you how we might use your information and who we may share it with; again, we will only do so with your permission.

Our legal basis for using your personal information in case studies is your consent.

Photographs and recordings

We use photographs supplied by WAGGGS and WOSM for the general appearance of Azimuth. WAGGGS and WOSM take photographs and recordings of people attending their programmes and meetings.

They also take photographs and recordings of people to agree to be the subject of one of our case studies. They always obtain permission from the individual to take and use their image and explain how they intend to use it.

Azimuth uses the photographs uploaded by its Users to display User profiles and Posts. Uploading files requires the acceptance of Azimuths Terms and Conditions, requiring the User to have the permission use these photographs.

Our legal basis for using photographs for this purpose is consent.

Keeping in touch

Users will receive Emails from us to notify about new content we deem relevant for them. This may be messages sent from other Users via Azimuth to their account, or Posts that we deem relevant to them, based on the Users profile and the Posts content.

We may further send you Emails about updates to Azimuth, such as new features, changes in the website, or information of general interest.

If you would like to opt out or unsubscribe from receiving such Emails, you can do so in your User profile, or contact your MO facilitator using the “Contact us” form.

Our legal basis for using your personal information in this way is consent.


If a complaint is raised with us, we will process the personal information that is provided to us to manage and resolve the complaint.

Our legal basis for using personal information for this purpose is legitimate interest.

Cookies and aggregate information

We use cookies and log files on Azimuth to store information about how you use the website. A cookie is a piece of data stored on the user’s computer tied to information about the user. This enables us to create a profile which details your viewing preferences. We use your profile to tailor your visit to our website, to make navigation easier and direct you to information that best corresponds to your interests and country.

Aggregate information is collected from users using our own web tracker. This information includes users’ Internet Protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time of visit, number of clicks, error pages and number of unique visits. This information is not linked to personal profiles or to personally identifiable information provided by users. We use it to analyse visitor trends and use of our website, administer the website and to gather broad demographic information of our website users.

Sharing personal information

We will only share your personal information where we are required to fulfil our contract with you, or legitimate interest, where we have your consent, or we are required to do so by law.

We may share your personal information with third party organisations who will process it on our behalf, for example a mailing house, our website administrator or printers.

We may also share your information with our bank to process a payment; our professional advisers (such as our legal advisers) where it is necessary to obtain their advice; our pension provider; and our IT support and data storage providers.

Where required, we will process personal information to comply with our legal obligations. In this respect we may use your personal data to comply with subject access requests; tax legislation; for the prevention and detection of crime; and to assist the police and other competent authorities with investigations including criminal and safeguarding investigations.

You can also unsubscribe at any time to emails that we may send to you about our work and that we think will be of interest to you.

You also have the right to:

  • Request a copy of the information we hold about you.

  • Tell us to change or correct your personal information if it is incomplete or inaccurate.

  • Ask us to restrict our processing of your personal data or to delete your personal data if there is no compelling reason for us to continue using or holding this information.

  • Receive from us the personal information we hold about you which you have provided to us, in a reasonable format specified by you, so that you can send it to another organisation.

  • Object, on grounds relating to your specific situation, to any of our processing activities where you feel this has a disproportionate impact on you.

In either of the cases above, please contact us at azimuth@europak-online.net or via dataprotection@wagggs.org (WAGGGS members) or the World Scout Bureau at digital@scout.org (WOSM members).

You can get in touch with us at:
Guide and Girl Scout members of WAGGGS
+ 32 2 893 2420 | europe@wagggs.org

Scout members of WOSM
+ 41 22 705 11 00 | europe@scout.org

Please note that we may be entitled to refuse requests where exceptions apply: for example, if we have reason to believe that the personal data we hold is accurate or we can show our processing is necessary for a lawful purpose set out in this Privacy Policy.

How long we keep your personal information

We will hold your personal information for as long as is necessary. We will not retain your personal information if it is no longer required. In some circumstances, we may legally be required to retain your personal information, for example for finance, employment or audit purposes.

Changes to this policy

This Privacy Policy may change from time to time. Please visit this webpage periodically to keep up-to-date with the changes in our Privacy Policy.

The Information Commissioner's Office

If you are not satisfied with our response to any query you raise with us, or you believe we are processing your personal information in a way which is inconsistent with the law, you can complain to the Information Commissioner's Office whose helpline number is: 0303 123 1113.